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The Policaro BMW Experience

Members can take advantage of complimentary services such as access to our Exclusive Bavaria Lounge by Ferris Rafauli and Trackman Golf Simulator, and upgraded access to courtesy vehicles and valet services. Our experience plus membership program offers more than just convenience and includes a single-point concierge service with meals, upgraded experience services and no-charge tire storage.

Bavaria Lounge by Ferris Rafauli

The Bavaria Lounge by Ferris Rafauli is situated on the second storey of the facility and features fully connected flat-screen TVs, a stocked bar fridge, granite counter tops and contemporary sofas. Order a full meal or take a light snack and catch-up on a few emails—or just spend a few minutes or a few hours in total comfort.

Priority Valet Service

Available without appointment, our valet service arranges pick-up and delivery of your BMW for service from your home or office within the greater Toronto area. When service is complete, we will deliver your vehicle back to you.

Complimentary Gold Detail Package

The once-a-year detailing package includes a premium exterior wash, complete interior detail, vacuum and shampoo, salt removal, fabric/leather protection, engine shampoo, alloy wheel and tire cleaning, exterior paint touch-ups and more.

No Charge Tire Storage

Receive complimentary seasonal tire storage in a clean, climate-controlled facility. We'll have your tires ready and waiting for your seasonal changeover.

Upgraded Courtesy Vehicles

With your scheduled service appointment, we provide upgraded courtesy vehicles with no additional admin fee.