Enhanced Sales Experience
Choose between online and in-store experience
24-hour Service Kiosk – Drop and Go
Simply follow these steps:
- Book your desired service appointment online
- Sign up at the Service Kiosk located at our dealership and securely drop off your vehicle and keys
- If you choose, book a service loaner vehicle and access the keys then and there via the Service Kiosk
- You will be sent a notification when your service is complete
- Pay at the Service Kiosk and access the keys to your serviced and sanitized vehicle and drive away
Valet Pick Up And Drop Off
Book your service appointment online. We will take care of your service without you even having to leave home. We will pick up your vehicle at a pre-scheduled time, complete the service, sanitize your vehicle and drop it off at a location designated by you.
Enhanced Health and Safety Procedures
We have implemented additional procedures across our business, in addition to the guidelines set out by public health authorities, to ensure the health and safety of our guests, employees and their families.
Enhanced Services
Personalized, contact free, mobile purchase, delivery and service experience:
- Contact free service experience
- Online vehicle purchase consultation
- Sanitized alternate mobility vehicle for reservation
- Contact free, secure, online payment process
- Easy, secure digital paperwork process
- Enhanced chat and video services
- Delivery or pick up of vehicle using a closed carrier
Vehicle Sanitization
Complete sanitization of all vehicles pre and post service. Sanitization includes:
- Pre-service: Steering wheel, headrest, seat and footwell protectors
- Post-service: Full disinfection and wipe down of all vehicle surfaces, gear shift, door handles, and driver and passenger enabled vehicle controls
- Optional HVAC vehicle disinfecting system
- Mandatory gloves and masks for all employees
Dealership Experience
Sanitization inspection teams at our facility and implementation of:
- Mandatory masks
- Visual sanitization markers for all surfaces and high traffic areas for inspection
- Specified intervals for frequent cleaning and disinfection throughout the day
- Numerous and accessible handwashing facilities and hand sanitizer locations
- Extensive and ongoing training and communication with employees to ensure sanitization procedures are followed
- Client facing signage to ensure physical distancing
- Designated entrances to showroom and service
- Limiting quantities of guests per Government recommendation
Employee Support
Commitment to employee health and safety includes:
- Mandatory gloves and masks for all employees
- Physical distancing among employees
- Suspension of employee lunch gatherings
- Health check of all employees daily
- Continued employee assistance program