Management

Francesco Policaro
Francesco Policaro
Dealer Principal
Antonio Masciangelo
Antonio Masciangelo
General Manager
Bio
Antonio Masciangelo
Antonio Masciangelo
General Manager

My name is Antonio Masciangelo, General Manager at Policaro BMW. I’m proud to have been a member of this amazing team since 2017! I was born in Toronto and reside in Vaughan with my loving wife and two wonderful children. I am fluent in both English and Italian, and am a graduate of both Seneca College and Georgian College’s Automotive School of Business program. I’ve worked in the automotive industry for more than fifteen years—thirteen of those years were with BMW, but I also did a brief two-year stint at Audi. My favourite part of my job at Policaro BMW is helping others, whether they’re guests or fellow employees. Outside of work, I like spending my free time with my family and watching my beloved Toronto Maple Leafs.

John Gotzamanis
John Gotzamanis
General Sales Manager
Bio
John Gotzamanis
John Gotzamanis
General Sales Manager

My name is John Gotzamanis and I’m the General Sales Manager of Policaro BMW. I’ve been a part of the Policaro Group since 2019. Born in Toronto, I graduated from Seneca College with an Electronics Technology degree, and later worked in my family grocery business. But my passion for building race cars when I was young inevitably led me toward a thirty-year-plus career in the automotive industry. And while I’ve always admired BMW cars, my favorite part of my job has to be interacting with and developing our sales team. When I’m not working, you can find me at home tackling a DIY project of spending time with my family and our dog.

Sales

Johan  Vanzanten
Johan Vanzanten
Pre-Owned Sales Manager
Bio
Johan  Vanzanten
Johan Vanzanten
Pre-Owned Sales Manager

My name is Johan VanZenten and I am the Pre-Owned Sales Manager at Policaro BMW. I was born with a love for cars, or really anything with an engine! I completed a mechanic apprenticeship in high school and could always be found riding and maintaining ATVs and dirt bikes on the family farm. It was only natural that I’d stumble my way into an automotive career while attending school! Ever since I started as a lot attendant, I’ve enjoyed learning about the daily operations of the dealership—and I continue to learn more in my role today. I love finding beautiful and unique vehicles for our guests, whether it’s for a personal collection or the daily drive.

George Armenis
George Armenis
Financial Services Manager
Bio
George Armenis
George Armenis
Financial Services Manager

My name is George Armenis and since 2018 I have held several positions in the sales department, where I am currently the Finance Manager. My career has introduced me to also many amazing people and fellow enthusiasts. It sometimes feels like I am living a dream! BMW was part of my life starting from an early age when I fell in love with the 1980’s cars, specifically the E30 and E30 M3. A few years ago, I had the opportunity to purchase my dream car: a 1991 BMW E30 318i. It has been a long restoration process and I look forward to enjoying it for many years to come.

Livio Fiacco
Livio Fiacco
Financial Services Manager
Bio
Livio Fiacco
Livio Fiacco
Financial Services Manager

My name is Livio Fiacco, the Financial Services Manager at Policaro BMW. I’ve been on the Policaro BMW team for over three years, but I’ve been in the automotive industry for over 25 years in several different sales positions. I grew up in Toronto, Ontario and I am fluent in Italian. In my free time, I enjoy running and exercising.

Terry MacKay
Terry MacKay
Sales Executive / Lease Retention Manager
Bio
Terry MacKay
Terry MacKay
Sales Executive / Lease Retention Manager

My name is Terry Mackay and I’m a Sales Executive and Lease Retention Manager at Policaro BMW. I was born in Calgary, but moved to Toronto when I was crowned Miss Canada 1980! Since then, my job titles have included model, actor, stay-at-home mom, interior design assistant and multiple sales roles. I’ve worked at Policaro since 2020, but I started selling cars in 2004, and BMWs in 2007. I’m particularly proud of becoming a BMW Canada Silver Sales Master as I’m a BMW girl to the core! I love to drive, so BMW’s training and track events are one of my favorite parts of the job. In my spare time I enjoy working out, swimming, cooking, gardening, home improvement and travel.

Lucas Leung
Lucas Leung
Assistant Sales Manager
Bio
Lucas Leung
Lucas Leung
Assistant Sales Manager

My name is Lucas Leung and I’m an Assistant Sales Manager at Policaro BMW, where I’m proud to have worked since 2019. I speak English, Mandarin and Cantonese. I received my Bachelor of Arts degree with honors from the University of Toronto, and proceeded into the automotive industry in 2010. The best part about working in this industry and at this dealership is that I am able to represent a reputable brand and help my clients get into the vehicle they’ve always wanted. Moreover, I’ve been passionate about cars since I was very young, and being able to incorporate this passion into my career is a wonderful bonus. When I am not working, I enjoy spending time with my family, golfing, hiking and playing video games.

Kamal Rafih
Kamal Rafih
Sales Executive
Bio
Kamal Rafih
Kamal Rafih
Sales Executive

My name is Kamal Rafih and I am a Sales Executive at Policaro BMW, where I’m proud to have worked with the Car Sales team since 2019. I was born in Lebanon before moving to Abu Dhabi in 1993, making me fluent in English and Arabic. Since then, I’ve graduated from the University of Denver, Colorado and worked in the automotive industry for over twenty years. My favorite part of my job is interacting with people and assisting them in finding the right vehicle. It’s always a highlight when a client leaves the showroom happy and satisfied. It’s a privilege to sell luxury vehicles to customers who appreciate quality, safety and the pleasure of driving. In my free time, I enjoy gardening and visiting parks and lakes with family and friends.

George Papas
George Papas
Sales Executive
Bio
George Papas
George Papas
Sales Executive

My name is George Papas and I am a New and Pre-Owned Sales Representative with Policaro BMW, where I’m proud to have worked since 2020. I was born in Greece and immigrated to Canada in 1964. I worked in the food business with my family for 28 years before becoming involved in the automotive industry. Growing up, I loved watching my older brother and his friends working on their older vehicles in our driveway. Today, after having the opportunity to work for several manufacturers, I’m proud to be representing the Policaro BMW brand.

Farhan  Jawed
Farhan Jawed
Sales Executive
Bio
Farhan  Jawed
Farhan Jawed
Sales Executive

Hi! Peace be upon you! My name is Farhan Jawed and I’m a Sales Executive at Policaro BMW. You can speak to me in English, Urdu, Hindi or Punjabi. I was born in Karachi, Pakistan before moving to Canada in 1987, where I went on to graduate from the University of Windsor. In my free time, I enjoy playing sports and video games with my two young boys. I’ve worked in the automotive industry since 2009, but I’ve been passionate about cars since I was a kid. I love how on the Policaro BMW team, everyone is friendly, caring and helpful, but the best part of my job is creating relationships and getting to know people. The highlight of my day is when I see “that smile” from a happy customer in their new vehicle!

Jason Hao
Jason Hao
Sales Executive
Bio
Jason Hao
Jason Hao
Sales Executive

My name is Jason Hao and I’m a Sales Executive at Policaro BMW, where I’m proud to have worked since 2020. I have over five years of experience in the automotive industry, and I am fluent in both English and Mandarin. In my free time, I enjoy playing sports and PC games. I love my job because I get to interact with so many different people every day, both online and in-person.

Sammy Au
Sammy Au
BMW Silver Sales Master
Bio
Sammy Au
Sammy Au
BMW Silver Sales Master

My name is Sammy Au and I’ve worked in the automotive industry since 1989, when I began as a sales consultant. Since, I’ve worked in various positions from sales to business manager to fleet and truck specialist. Today, I am a BMW Sales Specialist. I joined this business because I like to meet and deal with different people from different cultures. In my free time, I like to play golf and walk trails with friends in the summer, and play at my tennis club in the winter.

Tina Ponce
Tina Ponce
Vehicle Remarketing Specialist
Bio
Tina Ponce
Tina Ponce
Vehicle Remarketing Specialist

My name is Tina Ponce and I have worked in the automotive industry since 2015. I take pride in my role as a Remarketing Specialist because I can apply my creativity and degree in Business Marketing in my daily work. Growing up, I always had a passion for motorsports, specifically motorcycles. When I’m not at work, I enjoy track riding, hiking or winding down with a good book.

Tasmyn Hughes
Tasmyn Hughes
Sales Administrator
Bio
Tasmyn Hughes
Tasmyn Hughes
Sales Administrator

My name is Tasmyn Hughes, Sales Administrator at Policaro BMW. I’m proud to have been with the Policaro Group since 2016. Our team environment makes working in (and visiting) the dealership a pleasure—our staff roster is full of great personalities that make each day enjoyable. When I’m not working, you can find me cycling on Caledon country roads.

Dijnna Foster
Dijnna Foster
Customer Concierge
Bio
Dijnna Foster
Dijnna Foster
Customer Concierge

My name is Dijnna… almost like Dijon mustard! But you can call me Dee—I prefer it, and it’s much less of a tongue twister! I’ve been an Administrative Assistant in the Policaro BMW sales department since 2019. My favorite thing about my job is that every day is different! It’s always a pleasure to meet and interact with new people. When I’m not working, you can find me enjoying quality time with my family and friends, and trying new activities and adventures.

Prerna Banwait
Prerna Banwait
Customer Concierge
Bio
Prerna Banwait
Prerna Banwait
Customer Concierge

Hi, I’m Prerna Banwait, Receptionist here at Policaro BMW. I joined the company not too long ago and love everything that I’m learning. I was born and raised in Toronto, where I completed my undergrad degree in Sport Media. When I’m not working, I love to spend my time painting, playing sports and working out.

Service

Peter Del Grosso
Peter Del Grosso
Fixed Operations Manager
Bio
Peter Del Grosso
Peter Del Grosso
Fixed Operations Manager

My name is Peter Del Grosso, and I am the Fixed Operations Manager at Policaro BMW. After graduating from the Centennial College Automotive Technician Program and completing the Ontario Apprenticeship program, I began my career as a Licensed Technician. I’ve had the pleasure of assuming many different roles in the BMW Luxury segment since 1987. My accomplishments include becoming a BMW Technician, a Master Technician and a shop foreman. Throughout over thirty years with the brand, my favorite part of my job has always been watching employees grow and become successful in their career of choice. In my spare time, I enjoy spending time with my family and restoring classic muscle cars.

Paolo Zinga
Paolo Zinga
Assistant Service Manager
Bio
Paolo Zinga
Paolo Zinga
Assistant Service Manager

My name is Paolo Zinga and I’m the Assistant Service Manager at Policaro BMW. Over my 13-plus-year career in the automotive industry, I’ve developed a specialization in German brands. I’m fluent in English, but I don’t mind having a conversation in Italian either! The best part of working at Policaro BMW is seeing my favourite cars day in and day out—my number one pick is the BMW 507. When away from the office, I’m always seeking new adventures!

William  Wong
William Wong
Service Advisor
Bio
William  Wong
William Wong
Service Advisor

My name is William Wong, Senior Service Advisor at Policaro BMW. I’m proud to have worked with the service department for over five years. I was born in Hong Kong and moved to Canada in 1994, where I graduated from Centennial College before working at BMW Toronto and Mercedes-Benz Canada. I am fluent in both English and Chinese. Helping customers resolve problems and seeing their happy faces when they pick up their vehicle are some of the main reasons I love doing what I do. I also enjoy biking and fishing, so you can often find me at Terra Cotta, Caledon on summer weekends!

Eshan Weerasinghe
Eshan Weerasinghe
Service Technical Specialist
Bio
Eshan Weerasinghe
Eshan Weerasinghe
Service Technical Specialist

My name is Eshan and I am a Technical Specialist at Policaro BMW. I have been in the automotive industry for over 10 years and recently joined the Policaro team. I began my career in the service department at Classic Honda. The highlight of my day is seeing a guest leaving the dealership satisfied with their service. In my free time, I like to spend time with family.

Nick Lamanna
Nick Lamanna
Mobility Coordinator
Bio
Nick Lamanna
Nick Lamanna
Mobility Coordinator

My name is Nick Lamanna (AKA The Hand). I have been working with the BMW brand for over thirteen years now and am currently the Mobility Coordinator here at Policaro BMW. My other passions include DJing, which I do at various events locally and internationally, as well as playing competitive soccer and volleyball.

Patrizia Beltran
Patrizia Beltran
Warranty Administrator
Bio
Patrizia Beltran
Patrizia Beltran
Warranty Administrator

My name is Patrizia and I am the Warranty Administrator at Policaro BMW. I’ve enjoyed working with the BMW brand for over eighteen years, particularly my time with the Policaro Group. During my free time, I love diving into a good book, especially by my favorite author John Grisham.

Brooke Goulding
Brooke Goulding
Internal Advisor
Bio
Brooke Goulding
Brooke Goulding
Internal Advisor

My name is Brooke and I am an Internal Advisor and Tower Operator. I’m very pleased to have worked with the Policaro BMW service team since 2017. Seeing all of the new and exciting vehicles is one of the best parts of my day-to-day, as is interacting with a great team! In my personal time, I enjoy spending time with my family, my friends and my dogs.

Francesca Racco
Francesca Racco
Guest Experience Coordinator
Bio
Francesca Racco
Francesca Racco
Guest Experience Coordinator

My name is Francesca Racco and I’ve been a member of the Policaro BMW service team since 2017. The highlight of my day is seeing a guest leaving the dealership happy and satisfied with their service! When I’m not working with the great service department team, I enjoy spending time with my family and friends, exercising and generally staying active.

Romi Masucci
Romi Masucci
Guest Experience Coordinator
Bio
Romi Masucci
Romi Masucci
Guest Experience Coordinator

My name is Romana Masucci and I have been a BDC Administrator at Policaro BMW since 2019. As a proud “people person,” I enjoy interacting with customers of all types in my native languages of English and Italian. I am passionate about providing quality service as I strive for excellence in everything I do. In my personal time, I enjoy vacationing and spending time with family and friends.

Donna Paisley
Donna Paisley
Guest Experience Coordinator
Bio
Donna Paisley
Donna Paisley
Guest Experience Coordinator

Hello! My name is Donna Paisley and I’ve been a BDC Coordinator at Policaro BMW since 2019. I’ve spent most of my working life as a consultant in the financial industry where I enjoy getting to know many different types of people—customer satisfaction is always the highlight of my day! Outside of work, you can find me on my mountain bike in the summer and on the slopes in the winter. Travelling, exploring, and physical sports are among my many passions.

Robert Bonacci
Robert Bonacci
Shop Foreman
Bio
Robert Bonacci
Robert Bonacci
Shop Foreman

My name is Robert Bonacci and I’m the Shop Foreman at Policaro BMW. I was born in Toronto, I’m fluent in English and Italian, and I’m a graduate of Centennial College’s program in automotive technology. I’ve worked in the automotive industry for over 40 years and with BMW for over 35 years! My favorite part of my job is teaching—I love watching the workshop team put new lessons into action. With BMW’s always-developing technology, this is a frequent occurrence. In my free time, I enjoy playing hockey and golf, or spending time with my family.

Parts

Danny Almeida
Danny Almeida
Parts Manager
Bio
Danny Almeida
Danny Almeida
Parts Manager

My name is Danny Almeida and I’m a Parts Manager at Policaro BMW. I was born in Toronto and have worked in the automotive industry for over two decades, serving customers in both English and Portuguese. My passion for the industry started when my parents bought me a pedal car, which I modified to be faster! After that, I was always thinking about cars and learning all I could by taking them apart and making modifications. My favorite part of my job is meeting all the different customers and interacting with people, but I also love the BMW brand and the products we sell and service. When I’m not working, you can find me enjoying the outdoors and spending time with friends and family. I purchased a project car a couple of years ago, which I have been slowly working on with my children. It has truly become a family project!

Romie Dhillon
Romie Dhillon
Parts Advisor
Bio
Romie Dhillon
Romie Dhillon
Parts Advisor

My name is Romie Dhillon and I’m a Parts Advisor. I’ve been in the parts industry for over ten years, specializing in European Vehicles, and I’m proud to have worked on the parts team here at Policaro BMW since 2018. I am fluent in English, Punjabi, and Hindi. In my free time, I enjoy cutting hair and spending time with my family.

Christian Martins
Christian Martins
Parts Advisor
Bio
Christian Martins
Christian Martins
Parts Advisor

My name is Christian Martins and I’m a Parts Advisor at Policaro BMW. I was born in Mississauga, Ontario, and have lived there all my life. I speak English and Portuguese. I bought my first BMW in 2014 and joined the Policaro Group in 2018. In my free time, I enjoy watching sports and spending time with family and friends. When I’m not at work, you can catch me on the golf course getting eagles and birdies!

Scott Carnohan
Scott Carnohan
Parts Advisor
Bio
Scott Carnohan
Scott Carnohan
Parts Advisor

My name is Scott and I’m a Parts Advisor at Policaro BMW. I’ve been with BMW since 2013, and I take great pride in working for a brand that I’ve always admired and had a passion for. It’s a pleasure to work with such an amazing professional team within such a great atmosphere. After work, you’ll find me doing anything that includes cars and motorcycles!